Since 2001, we at Webapper have provided leading-edge ColdFusion consulting services, allowing our customers to maximize their investments in ColdFusion. Better performance. Better stability. Better software overall. Our high-demand consulting services, originally designed in the 1990s at Allaire Corporation, have been a big success, with one exception—they were generally reactive. Our customers tended to call us only after problems had arisen. And our customers have increasingly been asking for a more proactive approach. With the launch of our formal ColdFusion support plans, we're listening. Finally—ColdFusion support that will maximize your investments in ColdFusion technology.
We welcome you to browse our support offerings below, and then contact us today to obtain a ColdFusion support plan that's right for you. We look forward to serving all of your ColdFusion needs!
Maximize ColdFusion uptime by drawing upon Webapper's unparalleled experience tuning and stabilizing ColdFusion systems. Limited budget? Not sure if you're ready for a formal support plan? Then ask about our 1-Day ColdFusion TNT Audit to get started today.
Our ColdFusion services were originally designed in the 1990s at Allaire Corporation in order to deliver support for the increasingly large and complex ColdFusion systems being built around the world. We've honed these services continuously since then, having delivered them to thousands of customers around the world, and the result is ColdFusion experience and expertise that covers every aspect of your ColdFusion systems, but that is also flexible enough to meet your specific needs. Choose a support plan below that's right for you.
| Monthly Support Hours | Level 1 (1 hour) |
Level 2 (4 hours) |
Level 3 (8 hours) |
Level 4 (16 hours) |
| Email/Phone Support |
 (Limited to tuning/troubleshooting services only)
|
|
|
|
| SeeFusion Monitoring | |
|
|
|
| Monthly Reports | |
|
|
|
| Weekly Reports | |
|
||
| Response Time | 3 Business Days | 2 Business Days | 1 Business Day | 1 Business Day |
| ColdFusion TNT Audit (monthly) | |
|||
| Rollover Hours | (With 12-month advance purchase) |
|||
| Onsite Visits | (1 per year) |
|||
| Monthly Cost | $175 | $660 (10% savings) | $1,240 (12% savings) | $2,320 (17% savings) |
| Important Notes |
|
|||
Our ColdFusion support engineers are the #1 factor differentiating our services from any others available anywhere. Our team has delivered ColdFusion services to thousands of customers around the world. We've built this team by hiring only from among the leaders and/or former insiders from the ColdFusion community.
Below is a listing of Webapper's core team members (in alphabetical order). In addition to the team shown below, Webapper has leveraged its successes to create a highly-talented pool of partners and independent software engineers as well.
Daryl's work in computing dates back to the late 1980's, when he began his technology career as a Programmer/Analyst for the US Army. He was named Programmer of the Year in 1990, and has been accumulating similar technical accolades ever since. Daryl has served as the senior-most technical resource, including Chief Architect and Chief Technology Officer positions, at leading companies such as Sprint Corporation. In 2000, Allaire Corporation recruited Daryl as a Senior Consultant, where his contributions had an immediate and distinct impact on the success of the consulting group (2000 "FastStart" award for most added value in shortest time, and 2001 "Consulting MVP"). Following Macromedia's acquisition of Allaire in 2001, Daryl became a Senior Product Support Engineer for the ColdFusion/JRun platform. In 2005, Daryl solidified Webapper's status as a premiere provider of Web application engineering expertise by joining Webapper as its Chief Architect. In this role until 2008, Daryl delivered or oversaw all of Webapper's technical solutions, spanning the entire spectrum of technologies that comprise Web-based applications. In addition, Daryl is the lead designer and developer of the SeeSoftware™ product line, which includes SeeFusion™ and SeeJava™, among others. In addition to being an expert programmer and software architect, Daryl is particularly well-known for his unparalleled knowledge of Microsoft SQL Server, and of database design and tuning in general. In 2008, Daryl stepped down from his Chief Architect role in order to focus on SeeFusion™ development.
Mike's career in computing spans over 25 years. Working at British Leyland in England in the late 1970's, he was one of a team responsible for implementing dedicated terminal systems, allowing inventory control and direct order submittal to Leyland distributors. In the early 1990's, Mike became involved in the early development of Tele-Radiology in the U.S. Working alongside Kodak Digital Imaging, Lucent Technology and GTE (Verizon), Mike was the Chief Architect responsible for developing distributed SAN-WAN systems for the remote reading of diagnostic radiology images (quite literally life-critical systems). Mike's experience with Adobe technologies dates back to 1995 and version 1.54 of ColdFusion (he still has tech support emails from Jeremy Allaire himself!), and Mike has developed large-scale Web applications with every version of ColdFusion since. In 2000, he was recruited by Allaire Corporation to join an elite team of Web application specialists. On leaving Macromedia in 2001, Mike co-founded Webapper, and held the CTO role from 2001 to 2006, directing all of Webapper's technology initiatives in that period. In 2006, Mike stepped down as co-owner and CTO in order to return to the role at Webapper he loves the most—providing software solutions the Webapper Way as a senior Web application engineer.
Clement Huge has been working with complex OLTP and OLAP enterprise database servers since 1997. He has provided enterprise database architecture and administration services across a wide range of industries —market research, CRM, telecommunications, publishing and e-commerce. In his role as Senior DBA, Clement leads Webapper's efforts to bring enterprise-grade database services to ColdFusion customers—high performance, high availability systems, replication, mirroring, log shipping, clustering, server federation, horizontal partitioning, geo-mirroring and geo-clustering, business Intelligence (datawarehouse, OLAP, ETL and reporting services), and more. Clement also specializes in database migrations, particularly from SQL Server 2000/2005 to 2008.
As Lead Web Architect, Nat heads the development team at Webapper. He has been developing ColdFusion-Fusebox applications since 1998 and has architected dozens of custom Web applications, ranging from online futures trading applications and vertical-industry portals to ecommerce and intranet Web applications. As an expert in structured application development, Nat has contributed to the formalization of many popular Fusebox concepts (a popular programming framework) and was instrumental in the release of version 3. In addition to being an active participant in the Fusebox community and in developing Fusebox specifications, he contributed to and technical-edited "Fusebox Methodology and Techniques", and is the co-author of "Fusebox: Developing ColdFusion Applications". He is a regular speaker at user groups, conferences and events. Nat has also spearheaded the formalization of Webapper's development best practices, from requirements-gathering and wireframing/prototyping, to the automation of unit testing and the introduction of continuous integration tools to Webapper's source control systems.
Patrick began his technology career in 1997, first by building and supporting computer networks and working with related technologies, and soon after moving into developing software. His career took a quantum leap forward in 2000 when he was hired, through a global recruiting search, as a consultant for Allaire Corporation (acquired by Macromedia, Inc. in 2001), a world leader in Web application technologies. At Allaire/Macromedia, Patrick served as a technical consultant on some of world's largest Web applications at leading companies such as Bridgestone-Firestone, Clear Channel Communications, Cable & Wireless, Intuit and The United States Postal Service, among others. Upon leaving Macromedia in 2001, Patrick embarked upon forming his own software company, starting as an independent consultant for companies such as Napster and ProductionPoint Global Network, and later partnering with Mike Brunt, another former Allaire/Macromedia consultant, to form Webapper Services, LLC. As the owner and CTO of Webapper, Patrick leads his company in specializing in all aspects of Web application engineering, from application development to TNT (tuning and troubleshooting), infrastructure, launch and database services, and also including business strategies for the Web. Webapper has provided Web application expertise to premiere clients such as Ernst & Young, Sempra Energy, NASA, Visa, Cornell University, Cengage Learning and the U.S. Federal Government, along with hundreds of other companies and organizations around the world.
Patrick holds two degrees from the University of Chicago, is a Gerson Lehrman Group Educator, and is also a member of the LinkedIn network. He also holds two board positions, on the Strategy Committee of The Mederi Foundation (a cancer treatment organization in Ashland, OR), and on the Board of Directors of The Rivendell School (the oldest private secular school in Fort Collins, CO, where Webapper is headquartered).
Steve Nelson has been developing Web applications for more than a decade. Many ColdFusion enthusiasts will recognize him as the creator of Fusebox, a popular Web application development framework utilized by thousands of developers around the world. In addition to serving as a technical editor for numerous ColdFusion and Fusebox publications, Steve also authored the book "Fusebox: Methodology and Techniques". Steve is no stranger to massive development projects, sometimes managing and coordinating over 100 remote developers simultaneously via the innovative SecretAgents distributed development system he created prior to joining Webapper. Upon coming to Webapper in 2006 as a Senior Architect, Steve set about working on especially complex development tasks, such as a data importer application that merged data from 42 separate databases. Steve also heads up Webapper's research and development efforts, evaluating new technologies such as the Google Data APIs and Amazon's EC2 and S3 Web services.
Tyson Vanek has been building Web applications for nearly 15 years, having architected and developed dozens of enterprise ColdFusion solutions, and tuning and troubleshooting an even larger number of systems. With experience dating back to the initial release of ColdFusion 1.0 in 1995, Tyson has worked with ColdFusion on every single web application project he has been involved with during his career. Following his work as a Senior Consultant working for Allaire and Macromedia, Tyson joined Webapper as a Senior Web Application Engineer, and is a rare talent who works in both the TNT services and application development practice areas. Tyson has also long been recognized as a leading expert in caching mechanisms for ColdFusion.
Perry started working with ColdFusion version 2.0 in 1997. Since then, he has worked for various web development companies, mostly in Director of Web Development roles, until October of 2001 when he became an independent consultant. In 2003, Perry co-authored Discovering Fusebox 4 with ColdFusion. Over the years he has architected and developed wide variety of web applications, including numerous eCommerce systems, web portals, business management-oriented applications, applications for financial and managed care companies, product information management systems, a system controls company intranet, and others. In 2008, Perry was the project lead on a ColdFusion-Flex application that made Laptop Magazine's "Top 50 Web Applications of 2008".
In addition to our permament team members, our leading role in the ColdFusion community has allowed us to build a close network of top Web application engineering talent to supplement our staff from time to time.
Webapper is proud and honored to have provided products and services to these and other distinguished clients all around the world.
We're looking forward to discussing where we can provide targeted Web application engineering advice to your project(s). Please choose your preferred contact method below:
Toll-free (US only): 866.816.4700
International callers: {IDD prefix} + 1.970.223.2278